Shipping policy

Welcome to Bella Sky Rose.

Thank you for choosing Bella Sky Rose. We’re committed to making your shopping experience smooth and reliable, from the moment your order is placed through the shipping process. Please review the information below for details about order processing, shipping fees, tracking, and delivery.

Order Processing

Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items.

Processing Time

1–3 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed outside business hours will be handled on the next available business day.
During holidays, promotional events, or busy shopping periods, processing may take slightly longer.

Every order is carefully checked before shipment to help ensure that the correct items are packed and ready to go.

Shipping Methods & Rates

Shipping Method	Order Amount	Shipping Fee
Standard Shipping	$0.00 – $54.99	$10.00
Free Shipping	$55.00+	FREE
Expedited Shipping	$0.00 – $99.99	$18.00
Free Expedited Shipping	$100.00+	FREE

Shipping fees and available options are automatically displayed during checkout.

Please note that actual delivery times may vary depending on the destination, carrier operations, holidays, weather conditions, and other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking details may take 24–48 hours to become available after the carrier receives and scans your package.

If your tracking information does not update immediately, please allow some additional time for the carrier's system to refresh.

Shipping Information

To help ensure a successful delivery, please carefully review your shipping details before completing your order.

Please note:

Shipping addresses generally cannot be changed once an order has entered processing.
Orders containing multiple items may be shipped separately depending on inventory and fulfillment arrangements.
Shipping carriers are selected according to the destination and available logistics services.
We currently do not ship to APO, FPO, or DPO military addresses.
Customers are responsible for providing complete and accurate shipping information.

Shipping Delays

We work hard to process and ship orders as quickly as possible. However, unexpected delays may occasionally occur due to circumstances outside our control, including:

Severe weather conditions
Carrier delays
Transportation disruptions
Public holidays
High shipping volumes
Customs or clearance procedures
Incorrect or incomplete shipping information
Unexpected logistical issues

We appreciate your patience and understanding if your order experiences a delay.

Lost or Damaged Packages

If your package appears to be lost, arrives damaged, or has another delivery issue, please contact our Customer Support Team as soon as possible.

For a quicker investigation, please provide:

Order Number
Full Name
Photos of the package, if damaged
Photos of the shipping label
Photos of the damaged item, if applicable

Our team will review the details and work with the shipping carrier when necessary to help resolve the issue.

Undeliverable Packages

Packages may be returned to us if the shipping address is incorrect, incomplete, refused, or the package remains unclaimed.

If a package is returned because of incorrect customer-provided information, additional shipping costs may apply if another delivery attempt is requested.

Customs & Import Charges

International shipments may be subject to customs duties, VAT, taxes, or other import charges depending on the destination country.

Any applicable fees are determined by local customs authorities and are the responsibility of the customer.

Business Address

The address below is provided for business correspondence only and is not our return warehouse.

Please do not send returned merchandise to this address unless you have received specific instructions from our Customer Support Team.

Bella Sky Rose

317 Old Donaldson Rd
Canton, GA 30114
United States

Business Correspondence Only – Not a Return Address

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