Refund policy
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Welcome to Bella Sky Rose.
We want you to feel happy and confident with every purchase. If your order isn’t quite right, our team is here to make the return process as simple and straightforward as possible. Please review the policy below before requesting a return.
We accept eligible returns within 30 days of the delivery date.
To qualify for a return, items must:
Items that do not meet these conditions may not be eligible for a refund.
For hygiene and other applicable reasons, certain items cannot be returned, including:
Please contact our Customer Support Team before sending your item back.
Please include:
Once your request has been reviewed and approved, we will provide the appropriate return instructions and return address.
Please do not send a return to our business address unless specifically instructed by our Customer Support Team.
Unless the return is due to an error on our part, customers are responsible for return shipping costs.
Return shipping may be covered when:
Original shipping charges are generally non-refundable.
We recommend using a shipping service with tracking when returning an item, as Bella Sky Rose cannot be responsible for packages lost during return transit.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please provide:
Our team will review the information and work with you to determine the most appropriate solution.
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to the original payment method within 5–10 business days.
Please keep in mind that your bank or payment provider may require additional time for the refund to appear in your account.
Cancellation requests should be submitted as soon as possible after placing an order.
Once an order has entered processing or has been shipped, we may no longer be able to cancel it.
For cancellation assistance, please contact:
Please remember:
The address below is provided for business correspondence only and is not our return warehouse.
Please contact Customer Support before returning any merchandise. We will provide the correct return address and instructions after your request has been approved.
Bella Sky Rose
317 Old Donaldson Rd
Canton, GA 30114
United States
Business Correspondence Only – Not a Return Address
We understand that sometimes a piece may not be quite what you expected, and that’s okay. Our goal is to make every step feel clear and stress-free, so you can shop with confidence and find pieces you truly love. 🌷
Bella Sky Rose
For questions about returns, refunds, exchanges, or cancellations, please reach out to our Customer Support Team. We’re always happy to assist and will typically respond within 24–48 business hours.
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